Description Benefits of working for Wincanton: Access to Retail Trust – Employee Assistance Programme Hapi App Access Discounts for leading brands such as JD, Miller & Carter, Air BnB Careers advice Pension Scheme Eyecare vouchers Diverse and inclusive workforce. Salary £34,987.80 per annum Working 5 out of 6 days a week Experience, skills and attributes: Essential: Valid and in date LGV, HGV Class 2 licence or 7.5t grandfather rights licence Valid Digital Tachograph card An up-to-date Driver Qualification Card (Driver CPC) A good understanding of Drivers hours, legislation, and WTD No more than 6 points endorsed on your driving licence. A DBS is required in which the company will reimburse the cost Attention to detail Key skills: Clear and effective communication skills for conveying delivery information, addressing customer inquiries, and providing updates on delivery status. Maintaining a professional demeanour throughout interactions with customers, colleagues, and stakeholders Presenting oneself neatly and adhering to company dress code policies. Understanding the importance of delivering exceptional service and striving to exceed customer expectations. Effective time management skills to ensure timely deliveries while adhering to delivery schedules and deadlines. Duties and responsibilities: Perform daily vehicle walk round checks, ensuring overall vehicle roadworthiness Maintain compliance with vehicle weight limits, vehicle dimensions, and other legal requirements Maintain safety of oneself and other road users. Safely load (when required) and unload goods onto and from the vehicle, ensuring proper distribution of weight and securing the cargo Ensure the security of the vehicle and its contents Use equipment such as tail lifts, skates, and sack barrows as necessary Plan delivery routes using GPS or maps Follow traffic laws, safety regulations, and company policies while operating the delivery vehicle. Communicate effectively with transport managers, customer service, other team members and customers Proactively identifying and resolving issues that may arise during deliveries Remain patient and courteous when dealing with customers Pay close attention to detail Check orders for completeness and accuracy before delivery to avoid errors. Have a basic understanding of the products being delivered Ability to provide customers with relevant information and assistance regarding the delivered items. Handle furniture items with caution Assemble and install furniture items at customers' homes according to manufacturer instructions Maintain accurate delivery records, obtain customer signatures for proof of delivery, and document any delivery exceptions or issues encountered. Resolve delivery-related problems