The IT Manager will be fully responsible for leading and managing all IT activities within the company. The role involves ensuring the continuous improvement of IT processes, systems, and services to meet the company’s evolving needs. This position requires oversight of all IT-related functions, including system maintenance, resource allocation, and ensuring IT operations align with business objectives.
Job requirements
Maintain and update Employee and internal records in relevant systems to ensure accurate and reliable data.
Work closely with IT Support to ensure all IT systems and services operate efficiently and meet performance expectations.
Continuously review and improve IT processes to enhance system efficiency and reduce downtime.
Ensure company systems are maintained and updated regularly, including the oversight of hardware, software, and network infrastructure.
Manage the Monitoring of resources for IT systems and services to ensure sufficient capacity for current and future business needs.
Document all IT processes, activities, and communications in relevant systems (e.g., SupportDesk, SharePoint).
Monitor internal and external IT services to ensure performance aligns with business requirements and customer expectations.
Provide weekly reports summarising IT system performance, resource utilisation, and ongoing improvements.
Support the all departments by providing IT-related information and insights when required.
Address te...