Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer.
Here at Aviva, we are currently seeking a Loss Adjuster — a home-based position visiting customers in the Norwich area. To be considered, you must have a full UK driving license and reside in this region, as customer visits are an integral part of your role!
A bit about the job:
You will be responsible for providing a customer-focused and cost-effective service by handling property claims from instruction to completion, ensuring all claims are managed within agreed financial limits. Your role will be based from home, involving reasonable travel across the UK to meet customer needs. We embrace flexible working hours, including evenings and weekends, to provide the best service. A company car will be provided for your travel.
Skills and experience we’re looking for:
As part of Aviva’s Major Complex Claims team, we’re excited to welcome an experienced insurance professional with a passion for handling high-value and complex property claims.
* High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £50,000.
* Professional Growth: A minimum qualification of Cert CII or CILA is required; aiming for Dip CII is a plus, but not essential.
* Technical Know-How: Deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing is highly valued.
* Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus.
* Customer Focus: Proven track record of managing claims from start to finish, always prioritizing customer satisfaction.
If you’re passionate about making a difference, we’d love to hear from you! Apply now and join our supportive and dynamic team at Aviva.
What you’ll get for this role:
We invest in our colleagues and offer a range of benefits:
* Competitive salary based on experience plus an excellent benefits package, including a company car.
* Bonus opportunities based on performance.
* Generous pension scheme — Aviva contributes up to 14%.
* 29 days holiday plus bank holidays, with options to buy or sell up to 5 days.
* Up to 40% discount on Aviva products and other retail discounts.
* Up to £1,200 of free Aviva shares per year via our Matching Share Plan.
* Flexible benefits, including cycle-to-work schemes.
* Paid volunteering days and a focus on wellbeing.
Learn more about your potential total reward at Aviva using our salary calculator.
Aviva is for everyone:
We’re inclusive and encourage applications from all backgrounds and experiences. Even if you don’t tick every box, we still welcome your application. We support flexible working arrangements, including part-time and job-sharing options.
Our flexible approach includes hybrid working, with most employees spending around 50% of their time in the office, balancing flexibility with team collaboration.
To learn more about working at Aviva, visit our website.
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