Senior Operations Manager – Hospitality, Retail & Tourist Activity Hotspot
Location: Knaresborough
Are you:
* Passionate about catering and hospitality
* A successful leader with an Operations background
* Someone who takes pride in delivering outstanding customer experiences
* Interested in working for an outstanding, progressive business that values its employees
If this is ticking your boxes, read on………….
This is an amazing opportunity for you to join a well-known, family-owned hospitality and leisure activity business in Knaresborough, entering an exciting phase of growth! You’ll use your experience and expertise as a Senior Operations Manager based in Knaresborough to drive efficiency, enhance visitor experiences, and lead our dedicated, friendly team.
The role is broad and exciting in nature where you will:
* Oversee daily operations across hospitality, events, retail and leisure activities
* Lead and develop a high-performing team
* Work in partnership with the ambitious MD driving growth and strategic changes
* Drive efficiency, profitability, and exceptional customer experiences
* Support expansion and strategic growth
* Deliver budgets, KPIs, and operational performance
Why Join Us?
* Be part of an ambitious, growing, value driven business
* Shape the future of an iconic Yorkshire location
* Supportive team environment & competitive package.
Minimum Qualifications:
* Based in a commutable distance to Knaresborough
* 5+ years experience in Catering and Hospitality
* 2+ years Operations Management experience
* Track record of motivating and developing a team
* Happy to work some weekends and bank holidays
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
General Business, Management, and Customer Service
Industries
Retail, Hospitality, and Caterers
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