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Employer: 279 University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: Sussex House
Town: Brighton
Salary: £24,625 - £25,674 per annum
Salary period: Yearly
Closing: 06/05/2025 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The Brighton and Sussex Diabetic Eye Screening Programme has a 12-month Fixed Term vacancy for an Assistant Administrator to join our team. We are seeking a confident and proactive individual with experience working in a fast-paced environment.
The service provides retinal screening to over 45,000 people with diabetes across Brighton and Sussex, and the admin role is pivotal to the smooth running of the service.
The post holder will be responsible for booking patient appointments across all screening sites, ensuring that patients are offered their diabetic eye screening in line with service objectives.
You will enjoy helping patients and be comfortable working with the latest software packages and learning how to use bespoke screening software. It is essential that you have excellent customer care skills and the ability to work as part of a team.
There is a big focus on making sure that patients are in the correct pathway, and the candidate will be expected to take on specific Failsafe tasks within the programme to make sure the patients are safe.
You will be able to demonstrate a high level of communication skills, with the ability to prioritise competing demands of a busy environment.
Main duties of the job
* Arrange flexible appointments as necessary to ensure utmost convenience for service users and minimise DNA rate.
* Deal courteously with enquiries from GPs and service users, passing enquiries of a medical nature or complaints to the appropriate people.
* Create and maintain an accurate and up-to-date register of patients with diabetes requiring diabetic eye screening, based on referrals from GP surgeries.
* Actively ensure all programme failsafe procedures are adhered to and bring to the attention of the Team Leader any issue that may be deemed to represent a risk to patients or the programme.
* Ensure that all patients have their eyes screened annually unless earlier recall is indicated.
* Book clinical rooms at GP surgeries and other screening locations.
* Set up clinics and send out timely appointments.
* Monitor service activity and advise Team Leader and/or Programme Manager of any risks to the successful achievement of the national standards.
* Undertake visual acuity and administer eye drops in a clinic situation to support screening staff.
* Send screening results to GPs and patients within the agreed timescales.
* Provide training, supervision and mentoring for new staff.
* Work flexibly with the team to ensure cover during office hours to provide a responsive service to users.
Person specification
* 5 GCSEs
* Understanding of the English National Diabetic Eye Screening Programme
* Experience in a healthcare setting – Previous administrative experience within the NHS or a similar healthcare environment.
Important information for applicants:
Please note, the use of AI generated applications will be closely monitored.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigration eligibility criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
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