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About the role
It's an exciting time to join the Alliance ICT department. We're about to embark on a 10 year contract with BT to deliver our Managed Services across Devon & Cornwall and Dorset Police Forces. Alongside the new contractual arrangements, we're restructuring our ICT department to align ourselves to manage the contract delivery and develop key areas to deliver a forward-thinking, proactive and results-oriented service to our customers and stakeholders.
The ICT Network Manager will report to the ICT Digital Delivery Manager alongside Hosting, Communications, Technical Security, and Application management teams. The ICT Network Manager has responsibility for the supply of Voice & Data Network services and will achieve this by utilising our Managed Services Contract with BT, in-house resources, and managing other third-party contracts.
Voice & Data Networks encompasses:
* WAN, LAN, and Wi-Fi services across 150+ sites in Cornwall, Devon, and Dorset
* 999 and 101 provision to our call centres
* Unified communication solutions to our 10,000+ officers and staff
* Maintaining high standards of security for all our services
This role can be based at our Devon and Cornwall Police Headquarters in Exeter or Dorset Police Headquarters in Winfrith. This is a hybrid role, which means there is an opportunity for regular home working.
About you
An experienced and successful ICT professional, you will have broad knowledge and experience of ICT Service Management and an excellent understanding of the technologies and trends for network and telephony provision.
This role will suit someone with a history of hands-on technical experience who is looking to move into the management of teams and contracts. Alternatively, you may have experience managing contracts and are looking for new challenges within a larger organisation. Importantly, you will have a significant understanding of security best practices and be able to establish professional relationships with non-technical police colleagues as well as our technology suppliers.
Market Supplement
£7,000 market forces supplement per annum. This temporary market supplement has been approved and is applicable to this role to reflect determined market conditions. It is a separate pensionable supplement to the basic salary associated with this role. It is currently limited to a period of 24 months and will be reviewed annually. However, it will not reduce within the first two years of the effective date.
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