Who are we?
Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.
By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.
Who are we looking for?
Situated in the Reception and Visitor areas, the Experience Host welcomes & assists KN people, partners and visitors on their journey within the building. Through regular review of digital data they are able to anticipate daily needs. They engage with visitors signing in digitally and escort them to the designated area, demonstrating the amenities available during their stay.
Work Routine - 45hrs per week, Mon - Fri 0800-1700
What we offer:
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:
* Company sick pay scheme
* Paid SIA license renewals
* Enhanced Family Leave Pay
* Cycle to Work Scheme
* High staff discounts & rewards scheme
* Access to Digital GP
* Excellent pension scheme
* Death in Service - £5000
* Recruitment bonus scheme
* New business lead scheme
* Employee assistance programme
What essentials you will need:
* A good basic education is essential, with good written and spoken English.
* Works in a structured way. Thinks ahead to prioritise workload.
* Attention to detail.
* Puts customer and team needs first; always considers impact of actions on customer and team.
* Be able to work alone and as part of a team.
* Basic computer skills and ability to log visitor passes and email professionally to colleagues.
* Good verbal communication skills at all levels.
* To co-operate readily, politely and amicably with other Company personnel.
* Able to achieve vetting to BS7858 Standards.
What are you going to do:
* To provide excellent front of house concierge customer service and experience.
* Answer all calls in a timely and professional manner.
* Develop and maintain fantastic communication with key colleagues.
* Manage and support the visitor’s area and reception ensuring a warm welcome to all staff and guests.
* Liaising and communication with catering staff for all large bookings of catering for events.
* Report health and safety hazards and raise tickets to the facilities Helpdesk.
* General manual handling when required in line with E learning training.
* Support the Security and Facilities team in monitoring services and suppliers and ensure that the required standards are maintained ensuring SLA’s & KPI’s.
* Conduct all work tasks in a safe, secure, and clean manner. Ensuring that site rules and procedures are always adhered to.
* Ensure the reception area is presentable and report any repairs to the helpdesk.
* Ensure any contractors on site receive inductions.
* Daily checks of meeting rooms to ensure standards are maintained - reporting any issues, replacing consumables.
* Ensure all visitors are provided with passes, booked into the shared calendar and KN staff informed appropriately when guests arrive.
Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.
Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.
Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. #J-18808-Ljbffr