Role: Plumbing and Heating Manager
Sector: Plumbing / Heating / Bathroom Sales / Builders Merchants
Location: Pickering Area
Salary: The basic is dependent on experience, with an additional bonus package.
We currently have an excellent opportunity for a candidate to join a great company and become an integral part of their plumbing, heating, and bathroom side of the business. The successful candidate will run the trade counter for this department, with a bathroom showroom on site. You will have support whenever required, but it is essential to find someone who treats the plumbing and heating side of the business as their own, ensuring that high levels of customer service are maintained at all times.
This company values the right talent. You'll need to be a 'people person' and work in a great team environment with like-minded individuals. A level of plumbing and heating knowledge is necessary to hit the ground running. Management or supervisory experience is preferred but not essential; the ability to learn these skills is equally important.
This business prides itself on good customer service, knowing that you only get one chance to make a good first impression. Strong attention to detail and a methodical approach are necessary, alongside good communication skills. You will deal with both trade and retail customers, requiring the ability to engage with people from all walks of life.
You will interact with customers over the phone, by email, and face-to-face. Responsibilities include asking questions, understanding the projects clients are working on, taking quotation inquiries, developing rapport, and upselling where possible. You must be able to think on your feet and demonstrate sound knowledge when called upon.
We need someone proactive who genuinely wants their customers to leave satisfied. You will be rewarded for your efforts with an excellent bonus scheme, and the company encourages progression.
If you think you meet the above requirements, then apply now!
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