Contents Location About the job Benefits Things you need to know Apply and further information Location Edinburgh, Scotland, EH3 9FF About the job Job summary We believe Companies House, Edinburgh is a great place to work and wed love you to come and join us At Companies House our aim is to be the best registry of companies in the world, achieved through brilliant people, working on brilliant systems, delivering brilliant services. Through our new powers were excited to be working across government to fight economic crime. Were going through an exciting change at Companies House as our new powers are being introduced. As part of this were looking for some great Operational Officers. We need committed, confident and adaptable individuals, who can work independently but are also great as part of a team; working together to deliver more for our customers. Are you quick to learn new skills? Do you love working as part of a team of friendly colleagues? Are you looking for a flexible way of working, with a great work-life balance? If so, then this could be your next job and wed love you to come and join us at Companies House, Edinburgh as an Operational Officer Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, a great annual leave and bank holidays package, as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Job description As an Operational Officer you could be placed in a variety of teams within our Edinburgh Office: Do you have an eye for detail? You could be checking and processing documents and recording data Do you enjoy helping people? You could be responding to our customers and handling correspondence from them Do you enjoy working in a bustling environment? Youll be meeting deadlines and targets Do you enjoy working with others? Youll be part of a team, to deliver a great service to our customers Do you want to make a difference to the UK economy? You could be ensuring our powers are put into action, helping to fight economic crime and ensuring our customers are doing everything they should be. Person specification As an Operational Officer youll: Be well organised - enjoying working in a fast-paced environment Be a great communicator both in writing and when speaking to people Have good IT skills youve not got to be an expert, just somebody who feels confident using a computer Be adaptable sometimes ways of doing things change and we need people who are happy to change too Be accurate this just means having an eye for detail Be confident to make decisions where you can explain why youve made them Be bold and curious we want people who will look at our information and arent afraid to ask questions when things dont seem quite right Youll also receive all the training you need from our friendly colleagues and managers no previous experience is needed as well give you all the training and support you need. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Working Together Benefits Alongside your salary of £24,708, Companies House contributes £7,157 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House were committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring were representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCHcompanieshouse.gov.uk Where will you be working? We have a variety of Operational Officer roles available in a range of exciting Edinburgh based teams and well allocate successful candidates to roles. Requirements for office attendance will vary across teams and currently hybrid workers can work partly from the office and partly from their home, depending on business need. All successful candidates should expect to need to attend our Edinburgh office for up to 5 days per week during their initial training period. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. In your application form wed like you to: Write 750 words telling us about your skills and experience and linking them to the things weve asked for in the person specification (you can find the person specification in the top part of this advert). We will be sifting looking through your application for evidence of all of the elements of the person specification so please include evidence and examples of all of these in your personal statement. Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and a t interview we will use Success Profiles assessing the Behaviours listed in the advert and Strengths. Were committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your personal statement. We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesnt include ideas or work that isnt your own. This is so that your application is authentically and credibly your own. Our Careers Hub provides lots of helpful information about our 'dos and don'ts' for using AI during the recruitment process - Using AI when applying for a job at Companies House - Opportunities and how to apply - Recruitment What will the process look like? Well sift all applications this involves reading through them all, please bear with us as this can take some time. If youre successful at sift stage, well invite you to a virtual interview. There will be an activity as part of your interview to assess the behaviour Making Effective Decisions. Youll be given some time at the start of your interview slot to prepare your thoughts on a scenario that an Operational Officer could face and youll be asked to share your thoughts and ideas about it at the start of the panel interview. Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners Recruitment Principles. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Hannah Matthews Email : hmatthewscompanieshouse.gov.uk Recruitment team Email : recruitmentchcompanieshouse.gov.uk Further information Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commissions Recruitment Principles. In accordance with the Civil Service Commissioners Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopointcompanieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission. infocsc.gov.uk Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ Share this page Print Email Facebook Twitter LinkedIn GMail