Region: North
Job title: Loss Prevention Supervisor
Location: IKEA Leeds
Pay rate: £12.88
Hours: Full time – 40 hours with alternate weekends off
(Free Parking and great access by Public Transport)
Job Overview: Mitie is looking for a Loss Prevention Supervisor for a prestigious client in the Sheffield area who can deliver exceptional customer service whilst creating a safe and secure shopping environment for all. A full background check will be completed including a full 5-year employment/education history. Ideally, you will already hold an SIA licence including CCTV; however, SIA training can be provided for the successful candidate.
Main duties:
1. Working with the on-site Risk Management team to oversee and supervise Security Loss Prevention Officers daily and authorise annual leave in keeping with the client SLA.
2. Ensure all AI's are fully understood and implemented throughout the team; identifying shortfalls in training and daily operations, and feed back to the Risk Manager.
3. To deliver industry-leading customer service and maintain a uniformed presence to deter criminal activity.
4. Work with the on-site risk and compliance team to detect criminal activity, remove ASB, and carry out control room duties as required. Liaise with the on-site Risk Management Team, you will contribute towards creating a risk-aware culture by also actioning incident reports, deal with customer enquiries, and work with local authorities.
The ideal candidate will already have experience working within a fast-paced environment and has experience working in loss prevention and security at a supervisor or manager level. Previous experience working with NVR CCTV, fire, intruder, access control, and BMS systems is desirable. Knowledge of ASCONE, PACE, and safe working practices is also desirable.
Benefits:
* Contracted hours
* Annual leave entitlement
* Pension and Life insurance schemes
* Free uniform supplied
* SIA Re-licencing programme
* Comprehensive induction and training programme
* Access to Mitie's outstanding employee benefits such as MiDeals, Share Incentive Plans, Cycle to Work Scheme, SmartTech, reward schemes and online GP services
* Apprenticeship schemes
* Progression and development opportunities
All this in addition to the excellent client facilities such as subsidised restaurant, free parking, dedicated site training including Fire Warden and L3 First Aid at Work to become a fully integrated and valued part of the IKEA Family!
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