Security Operations Engineer This is a hybrid role working from home and our office in Leicester. Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too. About the area In this role, you will be a vital part of our Security Operations team, working to safeguard our digital assets from cyberattacks. Reporting to the SecOps Lead Engineer, you’ll be responsible for monitoring and analysing security threats, investigating suspicious activity, and working collaboratively to ensure our systems remain secure, and provide assurance our security controls are working effectively. You will naturally present yourself as a trustworthy, professional, and a technically sound security engineer with a great attention to detail and ability to present findings to the team. About the Role Responsibilities Monitor and analyse security events and alerts generated by our security tools and SOC. Investigate potential security incidents, including malware attacks, phishing attempts, and unauthorized access attempts. Utilise threat intelligence feeds and security tools to identify emerging threats and vulnerabilities. Participate in incident response activities, following established procedures to contain, eradicate, and recover from security breaches. Assist in the maintenance and improvement of our cybersecurity posture, recommending security tools and configurations. Work collaboratively with internal IT teams and external security vendors to resolve security issues. Stay up-to-date on the latest cyber threats and vulnerabilities through continuous learning. Assist the Lead Engineer in providing monthly updates on key metrics, such as critical vulnerabilities. Skills and Experience Strong understanding of cyber security concepts, including web email gateways, Microsoft 365, endpoint security and vulnerability management. Experience working with Security Information and Event Management (SIEM) tools. Knowledge of security frameworks and compliance standards (e.g., PCI DSS). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment. Excellent written and verbal communication skills for documenting incidents and procedures. Behaviours/Values Our shared values of 'act like owners', 'keep listening and learning', 'long term thinking', and 'stronger together' help ensure we are always finding better ways of doing things and spending our time focusing on what’s important. Excellent communication skills Collaboration across all business functions and tech teams Customer focussed Able to lead by example Responsible and show integrity Self-motivated, calm persona, attention to detail Ability to deliver under pressure Join our Cyber Security Team and be at the forefront of protecting our business. You’ll contribute to safeguarding our operations and drive positive change and in a business where you can build a long-term career that always promises to challenge and excite. Find your happy place. We recruit people from all types of backgrounds, who share our entrepreneurial, hands-on approach to work. We are committed to creating a full inclusive environment that is representative of our customers and locations. We recognise the value and importance in inclusion and diversity and welcome applications from all candidates, regardless of sex, age, race, religion, disability, neuro-diversity, gender or sexual identity, socio-economic background or education