Purpose of the Role The role of a Finance Manager reports into the Commercial and Finance Director and is pivotal in providing comprehensive financial and operational support. Ensuring efficient budget and expenditure management, income tracking, and financial compliance across the destination. The position requires a focus on maintaining financial records, managing IT and equipment processes, and ensuring smooth day-to-day operations of this equipment. Additionally, the role involves acting as Duty Manager on a rotational basis, participating in strategic planning, facilitating key reporting processes and contributing to the overall success of the destination. Key Responsibilities Assist the Commercial and Finance Director with the generation of the Annual Service charge budgets for both shopping centres Support the Commercial and Finance Director with the generation of the annual MSCP Business plan Endeavour to reduce expenditure on all Service charge and MSCP accounts where possible To be included on the Duty Management roster, where you will be responsible for solely managing the destination at periodic weekends throughout the year, with approximately 1 weekend in 6 working. This includes being on a rota for weekday call out. To have on-call responsibilities for all IT & MSCP equipment Responsible for the Commercialisation income processing, bank reporting and ensuring all income payments are made prior to all bookings being LIVE on site Administer all commercialisation temporary leases- completion and filing. Manage all 1st line site IT queries with the Management Team Liaise with the IT provider for all IT matters Ensure the MSCP Skidata equipment is fully functioning, and process call outs as and when required Ensure all Commercial Digital screen equipment is functioning and report any defects Manage all SC and Landlord Utilities- COT In/ Out, invoices, validation, recharges, coding to the Compass/ Yardi system and being the site contact with utility companies where necessary Investigate all customer car park queries and issue refunds where applicable on both Skidata/ NMI, Ecom and Adyen merchant bank portals Process all invoices onto the accounting system (Yardi) and ensuring the electronic invoice files are kept up to date. Reconciliation of all financial records monthly, annually and support in the year end auditing, adhering to the RICS service charge professional standard. Provide remittance advice and query resolution to all suppliers and contractors upon requests. Create and maintain a property-to-property invoice account journal and periodically submit to the Client accountants. Complete daily MSCP income card reconciliation for the car park transactions against banking reports. Prepare financial records and reports to support the senior team with budgetary information as and when requested Maintain good relationships with all on-site service providers, suppliers and their accounting teams Set up all new suppliers for the destination Manage the centre management teams expense report and submit in line with the centre expense procedure. Order all office, MSCP and requested supplies for the Victoria Leeds destination Manage all on site post for the void units and management suite. Work closely with Commercial and Finance Director, Property Surveyor and Financial Accountants to ensure all on site financial compliance and working practices are maintained. Participate in weekly management, monthly business review meetings and support with data inputting in the absence of the Commercial and Finance Director Update the management team daily at morning meetings with Duty Management cover, footfall and car park statistics for the previous day’s trading Assist the business with any GDPR and SDR requests from individuals, police and insurance companies. Assist with onsite reporting for other team members such as footfall, sales and budgetary reports To support the Commercial and Finance Director in the execution of their role. Skills, Knowledge and Experience Minimum: A level standard or equivalent. Excellent communicator at all levels. Confident decision maker. Very organised with a strategic planning ability. Good knowledge of financial and accounting practices. Numerate, logical with good analytical skills. Good understanding with office/ building IT infrastructure Proficient in IT with a strong knowledge of Microsoft Excel and a solid understanding of the wider Microsoft Office suite Desirable: Knowledge of a major retail/leisure scheme. IOSH or NEBOSH qualification or equivalent Good knowledge of the retail market and KPIs. Good knowledge of Car Park systems. Good knowledge of Corporate Responsibility and environmental issues. Good knowledge of The Service Charge Code of Practice. Good knowledge of Data Protection Act and GDPR. Achievement of other professional qualifications / awards relevant to the role. Working Hours - 40 hours per week, 5 days over 7, organised on a rota basis. Salary - £35,000 to £40,000 Please see our Benefits Booklet for more information.