We're seeking a highly organised and proactive HR Assistant to join our busy People Services team to ensure the smooth running of our People operations and contribute to a positive employee experience.
As an HR Assistant, you will support the HR Business Partner in providing a seamless service to our Business Development teams. Based in Milton Keynes, this is an exciting time to join us, as we grow our retail portfolio and support our fundraisers to secure vital funds for The Hospice.
Main duties of the job
What You'll Do:
* Act as a first point of contact for routine HR queries, providing timely and accurate information to employees and managers
* Support the onboarding and offboarding process
* Maintain and update HR records and systems to ensure data accuracy and compliance with relevant legislation
* Support the delivery of key HR processes, such as absence monitoring, performance reviews, and policy updates
* Build excellent relationships with colleagues, including those who work off-site in our shops and warehouses
* Collaborate with the wider People team on projects and initiatives that make our culture even better!
What You'll Need:
Be an experienced HR administrator or assistant, with strong organisational skills and excellent attention to detail. With a minimum of two years experience in a similar role, you will have strong written and verbal communication skills and feel confident using HR systems and Microsoft Office.
As you will be visiting our shops and warehouse, you should ideally be a confident driver with access to your own car.
About us
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person-centred care is delivered with compassion and respect for people's wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational, and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.
Why Join Us?
* A Role with Purpose: Be part of a team committed to continuous improvement and employee wellbeing.
* Supportive & Caring Environment: Work with passionate colleagues.
* Great Benefits Package: Including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
* Perks & Extras: Free on-site parking, subsidised catering, BlueLight Card discounts (with membership), and an Employee Assistance Programme.
Interview Date: 28th April 2025
Please note, this vacancy may close early should we receive a high number of applications.
Job responsibilities
* Responsibility for recruitment of paid roles up to and including band C1, working with Line Managers to develop job descriptions and plan recruitment activity. Draft and consider best placement for ads using social media and job boards to achieve best return for spend, monitoring responses and adjusting as needed throughout campaigns. Support the recruitment, selection, and onboarding process for paid roles, working closely with the PS Administrator to ensure all activity is dealt with in a professional and timely manner. Participation in interviews as required.
* Responsible for the proactive induction of new starters; carry out face-to-face induction visits, including at our shop locations, and ensure new starters have a warm welcome, the tools they need, and can access mandatory training. Troubleshoot any early issues identified and support line managers with induction as needed. Ensure probationary reviews are completed.
* Provision of advice as a first point of contact on general HR and volunteer issues, with the ability to explain policies clearly and apply these in the workplace; including absence management, leave, maternity/paternity, pay queries, and grievance & disciplinary matters, referring more complex matters to the PS Business Partner. Support formal processes, assisting the PS Business Partner by preparing correspondence, packs, and taking notes at investigation meetings or hearings as required.
* Build relationships with staff and volunteers across Business Development, working with the Volunteer Coordinator, to visit all locations throughout the course of the year and ensure good engagement.
* Maintain and update the HR database and associated spreadsheets for Business Development, processing any contractual variations including the provision of accurate and timely information for the monthly payroll.
* Support the VS Coordinator in the delivery of a proactive and comprehensive volunteer offering including recruitment, onboarding, engagement, ongoing support, and advice to Line Managers in the daily management of volunteers and ensuring a positive volunteer experience, working together particularly to support the opening of new shops.
* Under the direction of the PS Business Partner, review and update existing policies to ensure compliance with statutory and CQC/CHKS requirements. Undertake audits as required.
* Under the direction of the PS Business Partner, undertake ad-hoc PS projects or specific work streams to support People initiatives.
Person Specification
Experience
* Two years experience in an HR role including delivering recruitment and selection.
* Experience of placing adverts using different media, job boards, etc. desirable.
Qualifications
* Hold CIPD level 3 qualification or above.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,658 to £26,300 a year pro rata, per annum.
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