You'll be responsible for managing customer accounts, handling queries professionally, and ensuring timely collections. Client Details Working for a well established and career driven organisation with a global reach. Description Key responsibilities: Proactively manage a portfolio of customer accounts to ensure timely collections Build and maintain relationships with clients to facilitate smooth payment processes Resolve billing and payment-related issues and queries in a timely manner Review accounts regularly to ensure accurate information and effective credit management Provide regular updates on outstanding debts and escalate issues as necessary Assist in process improvements to enhance credit control effectiveness Profile The successful credit controller requires: Proven experience in a credit control role Strong communication and negotiation skills Detail-oriented with excellent organisational skills Ability to work independently and as part of a collaborative team Proficient in using accounting software and MS Office, particularly Excel Positive and proactive approach to handling customer relationships Job Offer Benefits: Hybrid working / Flexible working hours 25 days holiday bank holidays Life assurance - pension - health-care scheme - Dental cover Company perks/discounts