We are seeking a highly skilled and experienced Jeweller with expertise in goldsmithing and stone setting to establish and lead our in-house jewellery repair service at our London Service Centre. This is an exciting opportunity for a dedicated professional to build and manage a new jewellery servicing operation while working closely with our network of boutiques.
Key Responsibilities:
* Establish and manage the in-house jewellery repair service.
* Liaise with our boutiques to assess and service jewellery pieces, including sizing and stone setting.
* Perform high-quality repairs and restorations on fine jewellery crafted from gold and platinum.
* Conduct quality checks on repair and engraving work completed by third-party jewellers before returning items to boutiques.
* Restore jewellery, including ring resizing, chain lengthening, cleaning, polishing, refinishing, pen plating and rhodium plating.
* Restring pearls to maintain quality and aesthetic standards.
* Provide professional assessments on jewellery conditions and recommend appropriate repairs.
* Communicate with boutiques regarding repair timelines, pricing and service updates.
* Ensure all work meets the highest craftsmanship and quality standards.
Requirements
* Proven experience as a Jeweller / Goldsmith with strong technical and repair skills.
* Expertise in stone setting techniques (prong, bezel, channel, pavé, tube).
* Ability to assess, repair and restore fine jewellery.
* Strong knowledge of precious metals, gemstones and contemporary jewellery trends.
* Excellent hand-eye coordination, precision and attention to detail.
* Strong written and verbal communication skills for liaising with boutiques and third-party jewellers.
* Ability to work independently, manage workflow and ensure timely completion of jewellery servicing.
* Experience working with customers and providing expert advice is an advantage.
Application Requirements:
Qualified candidates should submit their portfolio of work along with their application.