Here at Serco, we are looking for an Appian Release Engineer to plan, maintain and ensure the quality and consistency of software releases across a cluster of environments. This involves:
1. Creating and maintaining releases through the sprint lifecycle across the environments.
2. Contributing to the improvement and optimization of the Appian Release process in the organisation.
3. Ensuring project compliance against organisational standards and processes.
4. Being an active member of the Appian practice, working with the Scrum team/s to achieve business identified goals.
5. Working with the Change Management team and following the change process to deliver releases seamlessly with minimal risk.
6. Prioritizing multiple work streams to deliver against the agreed objective.
7. Ensuring the quality and consistency of the releases and managing stakeholder expectations including potential pipeline clashes or risks.
In this key role, you will be responsible for creating and maintaining releases across the environments, ensuring compliance with organisational processes and standards. As part of this you'll:
1. Be responsible for the deployment of code from the development environment through to production.
2. Contribute to the improvement and optimization of the Appian Release process in the organisation.
3. Always follow the correct release process.
4. Identify issues within code and work with Appian Developers to resolve them.
5. Maintain an accurate release library of code.
6. Maintain release documentation.
7. Follow and update Change Process artifacts.
8. Communicate change to downstream teams such as MI.
9. Work closely with the service team to ensure they are aware of new changes (KT).
Experience required:
1. Experience of the Appian Product suite with a good understanding of the development tools, objects, and relationships.
2. Experience of working in an Agile delivery team.
3. Ability to prioritize own workload to deliver targets.
4. Experience in troubleshooting and a willingness to enhance current skill set.
5. Skilful communicator with excellent ability to build relationships at all levels and communicate well within a technical team.
6. Keen eye for detail to ensure release audits are achieved and the Release process is continuously updated and improved.
7. Able to successfully work across multiple projects.
8. Knowledge and experience of change implementation in a complex environment.
9. Experience of working in a fast-paced, dynamic, and complex environment.
10. Demonstrates the ambition to achieve goals/objectives and the discipline, organization, and perseverance to deliver.
About Serco:
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT & Networks). Serco Employee Networks are led by colleagues who are passionate about diversity, inclusion, and belonging.
Benefits include:
1. 25 days annual leave plus bank holidays.
2. Annual leave purchase scheme.
3. Up to 6% contributory pension scheme.
4. Free onsite parking.
5. Serco discounts including cinema, Merlin entertainment, online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
6. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs, and more.
7. A wealth of career development training to suit your future aspirations, including role-specific training, leadership coaching, formal study, and more.
8. A safe and supportive culture.
9. A company passionate about diversity and inclusion.
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