Richer Sounds are the UKs leading Hi-Fi, Home Cinema and TV specialists, and one of the largest Employee-Owned businesses in the UK. We are currently looking fora full timeRetail Sales Advisorto join ourGlasgow Store team. Role Responsibilities: Our Sales Advisors are predominately customer facing in-store but also speak to customers over the phone and via email. Successful candidates will provide exceptional customer service by assisting customers with their enquiries and purchases. General upkeep of the store including maintaining a clean and tidy shopfront and warehouse. Demonstrate proficiency in upselling techniques to increase sales revenue. Manage time efficiently to prioritize tasks and meet sales targets. This role also requires you to carry stock from the stockroom and may also involve the use of stairs and some lifting. The role requires you to work 5 days per 7-day week including Saturday and Sunday. Who we are looking for: Successful candidates should demonstrate an understanding and enthusiasm for first-class customer service. A genuine interest in audio-visual technologies, and an active interest to learn about new technologies. Ability to utilize strong communication skills to engage with customers and promote products effectively. Well presented and approachable with a confident attitude and good attention to detail. What can we offer you? Use of various holiday homes around the UK and Europe, at a subsidised rate. 1 extra day of holiday for your birthday per year Long-service awards. Suggestions scheme with monetary awards. We are an Employee Ownership Trust (EOT) whereby the colleagues own 60% of the business, receiving a share of the profits. Enhanced Maternity and Paternity Leave. Benenden Health Scheme. Various company contribution schemes including; eye tests and spectacles, dental, hearing tests, chiropody, shoulder and back massages and gym memberships. Cycle to work scheme. Smoking cessation incentive. 50% towards the subscription to Headspace. Extra day off to take a child to their 1st day at primary school. Sickness benefit scheme. Contribution to course or exam fees relevant to the job. Various discount rates on Richer Group products, including friends and family discount. Low interest loans. Take your pet to work scheme (Restrictions apply). Please note, some of the benefits are only available to our colleagues after 6-months of service. ADZN1_UKTJ