User Researcher (SC Clearable) Salary: £70,000 - £78,000 benefits Location: London (Hybrid) About the Client: Our client is a dynamic organization with a global presence, dedicated to empowering local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include: Research Planning: Identify research needs and select appropriate methods for projects. Develop and present comprehensive research plans outlining study goals and methodologies. User Engagement: Conduct user research activities, such as preparing discussion guides, creating information-gathering artifacts, and facilitating user research sessions. Data Analysis: Analyze findings from diverse research activities, synthesizing insights into actionable recommendations that inform design and strategy. Visualization: Use diagramming, journey mapping, and storyboarding to illustrate user experiences, helping stakeholders understand end-to-end service interactions. Stakeholder Communication: Present findings and strategic insights to stakeholders clearly and confidently, ensuring recommendations are tailored to the audience's interests and knowledge. Desired Experience: Proven experience as a User Researcher (UX), preferably in public services or through consultancy roles, where research has informed data-driven business decisions. A strong track record of designing and executing effective research plans that meet project objectives. Excellent presentation skills, capable of delivering insights and recommendations effectively to diverse audiences. Experience collaborating with multidisciplinary teams and stakeholders across various departments and backgrounds. Familiarity with the government sector and active SC clearance is highly desirable. What They Offer: Joining our client means becoming part of a global organization committed to innovation and positive change. You will work alongside talented colleagues and clients on exciting projects that truly make a difference. The inclusive culture fosters growth and collaboration, ensuring that all team members are empowered to succeed. Application Process : If you are an experienced User Researcher looking to progress and be part of a high-growth team, please get in touch. Email: joshua.drainansonmccade.com LinkedIn: Josh Drain | LinkedIn