Sr. Workplace Benefits Product Manager
Sr. Workplace Benefits Product Manager
Apply locations Pennington time type Full time posted on Posted 2 Days Ago job requisition id 25012695
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for leading daily management and development of Institutional Retirement products. Key responsibilities include developing, maintaining and executing the strategic plan of a product, delivering innovative solutions that meet the needs of Workplace Benefits clients, identifying gaps and developing solution plans. Job expectations include leveraging product management and development expertise, leading complex projects across cross-functional teams with limited oversight and communicating complex information in a clear, concise and organized manner.
Responsibilities:
* Independently scope and prioritize activities based on business and customer impact.
* Delve deep into the challenges identified by consumers, internal stakeholders, and clients to determine meaningful, feasible solutions and drive the solution forward by leading and coordinating the effort (Examples: HBS Complaints, Fraud, Operational Losses, etc).
* Review HBS product defects and create tactical and strategic plans to address and improve customer satisfaction and efficiency.
* Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
* Use market research and competitive analysis to formulate ideas for products/features for HBS clients & consumers.
* Develop and execute strategies aligned to client and marketplace needs to meet business goals.
* Understand competitive landscape to identify strategic opportunities and target markets.
* Partner across cross-functional teams to drive development of product solutions and capabilities.
* Collaborate with key stakeholders to develop go-to-market strategies and product positioning.
* Develop and manage risk mitigation strategies and understand changing regulatory landscape.
* Develop business cases, organize information and document recommendations to move the product forward.
* Identify opportunities to simplify, improve processes, reduce operating risk and control expenses.
Requirements:
* Proficient in Microsoft Office (MS Word, Visio, Power Point, MS Project and Excel).
* 3-5 years product management experience preferred.
Skills:
* Business Acumen
* Data Management
* Verbal & written Communications
* Presentation Skills
* Benefits Plan Development
* Business Analytics
* Collaboration
* Executive Presence
* Sales Performance Management
* Analytical Thinking
* Benchmarking
* Innovative Thinking
* Problem Solving
* Product Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent. Bachelor’s Degree or equivalent work experience preferred.
Shift: 1st shift (United States of America)
Hours Per Week: 40
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