Are you an experienced Administrator? Would you like a job where you can make a difference?
An opportunity has arisen for a Business Administration Assistant, based at our Head Office in Lymm. The hours of work are 9am- 5pm, a total of 37.5 hours per week, worked over 5 days.
What will I be doing?
To effectively co-ordinate the Administration team's workload for the day; splitting tasks equally or focusing on specific tasks/projects
To act as the contact point for Head Office enquiries and be the 'go to' person maintaining a warm and welcoming professional environment
To ensure compliance with all Bright Futures administrative procedures and checking adherence to process and maintaining periodic audit of application
To demonstrate effective organisation skills, ensuring that all administration is performed to high, exacting standards; to include confidential and time-senstive tasks
To resolve administrative problems and report any maintenance issues
To handle internal and external requests and queries promptly and appropriately
To greet and provide general support to visitors - adhering to security requirements for entry and issuing ID badges, informing their contact and providing refreshments
To effectively communicate via telephone, taking messages and routing calls
To receive, sort and distribute incoming post and deliveries, and process any outgoing post
To ensure the Admin email inbox queries are dealt with in a timely manner, responding to any queries accordingly
To manage incoming referrals and assess if suitable and forward on to appropriate person
To arrange meeting room bookings and source function rooms, as required
To monitor office supplies, stock and order all supplies requested by sites - ensuring efficiencies of cost and timing of delivery
To arrange and manage contractors eg bins at all sites
To manage the office filing system, including the secuity of Management employee files
To distribute and store correspondence, to include the management of archived documents
To ensure all the people we support have all required books prepared and bound.
To maintain contact lists and distribute in a timely fashion
To produce identification badges for new starters
To order and set up mobile phones and sim cards for the people we support and new starters
To support the Compliance Administrator with monthly tasks
To format documents in line with Bright Futures' branding
To cover business administration in other departments as required
Knowledge, Skills, Experience.
- previous experience in administrative work
- excellent organisational, numeracy, and computer literacy skills, including all Microsoft Office applications
- proven ability to work well under pressure and to deadlines
- ability to work well on own initiative
- ability to work well within a team and support others
- excellent communication skills at all levels
- ability to work with sensitive and confidential issues and information
- personal or professional experience of individuals with complex needs is desirable, but not essential
We are a friendly and supportive team, dedicated to ensuring team members are trained and developed to reach their full potential as individuals. A full induction and training period will be undertaken to achieve this.
We are looking for an enthusiastic and motivated person who is flexible and has excellent administrative and customer service skills with a proven background in a customer-focused role, with a good understanding of confidentiality. Additional hours may be required to be worked, to cover holiday periods.
Benefits
Simply Health cashback scheme (includes dental/optical/physiotherapy/ health and wellbeing support)
Care Friends employee referral & reward scheme
Bright Stars bonus payments, employee of the month
Overtime and extra sleep-in opportunities available
All meals & refreshments provided whilst at work
Salary Sacrifice Pension scheme entitlement
Cycle to work scheme
Life Assurance
The salary for the role is £23,463 with an hourly rate equivalent of £12.00
Hours of work are Monday to Friday 9-5.
Interviews will be held w/c 31st March at our Lymm Head Office.
Full Job Description available upon request.
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