Job Description
About ripple⁺:
Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking & vaping.
Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, Ripple is revolutionizing a healthier nicotine-free lifestyle.
Overview of role:
We are seeking a detail-oriented and proactive individual to join our team as a Purchasing/Operations Administrator. In this role, you will be responsible for efficiently managing purchasing operations and ensuring smooth order processing. Your primary focus will be on tracking and analysing delivery times and accuracy, liaising with couriers, addressing customer complaints, and maintaining accurate stock records. Additionally, you will oversee various operational tasks, including influencer operations, stock management, and monitoring freight deliveries.
Responsibilities:
1. Track and analyse delivery times and accuracy to identify areas for improvement and ensure timely delivery of orders.
2. Upload retail orders into the system, ensuring accuracy and completeness of information.
3. Communicate with courier companies such as DHL, UPS, FedEx, etc., to resolve i...