Job Description
Location: Stockton-on-TeesReporting to: Underwriting Team Manager
About the Role:
Our client, a leading company in the insurance sector, is seeking a dedicated and detail-oriented Insurance Underwriter to join their team. This role involves managing underwriting functions and risk management on a daily basis. The primary goal is to mitigate risk, ensure accurate policy underwriting, and support staff development through auditing and referrals.
Key Responsibilities:
* Review and authorise referred policies
* Evaluate and mitigate risk
* Operate under the rules of any Delegated Authority in place
* Conduct call audits and provide feedback
* Complete underwriting and risk-related audits
* Generate risk-related reports
* Assist the business in managing risk
* Maintain accurate and up-to-date customer records
* Collaborate efficiently with team members
* Build relationships with insurers and identify new product opportunities
* Identify efficiencies and improvements within systems and processes
* Conduct quality assurance and tracking
* Assist in business transfers in line with company strategy
* Support learning and development across all departments
* Ensure adherence to all protocols
* Proactively manage self-development and learning
* Adopt a proactive approach to challenges and provide assistance to all departments when required
* Demonstrate commercial thinking and decision-making, including understanding loss ratios and their impact on the business
Competencies:
* Thorough understanding of risk and risk mitigation
* Excellent attention to detail and accuracy
* Effective time management and organisational skills
* Strong written and verbal communication skills, including active listening
* Influencing skills and the ability to present a considered argument
* Problem-solving skills
* Self-motivated
* Previous experience in Customer Service, Sales, or Claims teams
* Acturis Super User
Knowledge Required:
* Understanding and application of ‘Treating Customers Fairly’ principles
* Basic understanding of the insurance market
* Thorough understanding of protocols
* In-depth knowledge of products and underwriting guidelines
* Familiarity with insurance terminology
* Comprehensive understanding of compliance, risk, and risk mitigation
* Commitment to continuous professional development
* Cert CII (or working towards)
Benefits:
* Company pension
* Cycle to work scheme
* Employee discounts
* Enhanced maternity leave (12 weeks full pay)
* Enhanced paternity leave (12 weeks full pay)
* Referral programme
* Healthshield Cashplan
* Telus Health EAP
* Group Life Assurance (4x salary)
* 26 days annual leave (plus bank holidays)
* Holiday purchase scheme
* Free fruit and tea and coffee
* Free parking