Overview
You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.
Qualifications
1. At least 1 year of retail experience
2. Confident and comfortable engaging customers to deliver an elevated experience
3. Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
4. Initiates completion of tasks or activities without necessary supervision
5. Flexible availability – including nights, weekends, and holidays
Responsibilities
6. Inspire, and motivate your team to drive sales that deliver exceptional customer service
7. Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
8. Delivering sales, customer experience, merchandising, visual, and operational expectations
9. Maintaining personal and productivity goals
10. Uphold the quality and productivity of every aspect of your store
11. Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
12. Ability to learn and share expertise of products and trends to fit customer’s needs
13. Maintains an awareness of all product knowledge, and current or upcoming product / trends
14. Contributes to a positive and inclusive work environment
Benefits
15. From: £10.00 - £13.65 per hour
16. 28 days holiday – plus an extra day per year for the first 5 years!
17. Associate discount of between 30 – 50%
18. Hapi App – offering discounts & prize draws
19. Employee Assistance Program – Retail Trust
20. Company Sick Pay scheme
21. Head Office Internships
22. Striper Ambassador Programme
23. Development Opportunities
Address
Unit 79
City
Sheffield
State/Province
UK
Postal Code
S9---1EN