Analyse and interpret queries and liaise with senior staff and management across the Company including Board Directors, clinical and managerial staff, Finance, HR, as well as external bodies and other NHS organisations. To provide administrative services including taking accurate minutes, monitoring progress of actions within agreed deadlines, and ensuring specific documents for key meetings are available in a timely manner. Responsibilities also include diary management, booking meetings, planning events, organizing travel, and written correspondence for Directors and senior managers. Preparing papers and presentations, drafting documents and reports, and responding to escalated complaints through the company’s processes.
To conduct research and analysis on behalf of Directors and senior managers. Take a lead role in corporate communications, including maintaining the company website; producing presentations and promotional materials; maintaining brand guidelines; liaising with managers on their printed materials; and producing material for social media use. Produce quality internal communication copy to support colleague engagement activities, including weekly team communications and company newsletters. Coordinate projects across the business, providing support to managers to aid the progression of key projects in the company’s business plan.
Keep the company’s business plan updated and contribute to review sessions to set the annual objectives. Assist in the identification, preparation, and submission of bids for NHS procurements and other initiatives. Facilitate and support the implementation and development of projects by liaising with internal, NHS, government, and external organisations as appropriate. Undertake basic health and safety tasks associated with the head office site.
Undertake specific projects as required, working independently or in conjunction with others as appropriate, as directed by the directors. Work effectively within the EA team, providing support and cover for colleagues as appropriate. Variation within EA role: The EA role and responsibilities are generic across all postholders. However, in addition to the generic responsibilities, there are certain specialisms within the role undertaken by individual members of the EA team as agreed with the individual postholder.
These include but are not limited to:
1. Project coordination
2. PA to Directors
3. Marketing and communications lead
4. Health and Safety lead
5. Facilities management support
Scope and Purpose of Job Description: A job description does not constitute a term and condition of employment. It is provided only as a guide to assist the employee in the performance of their job. Changes in employees' duties may be necessary from time to time. The job description is not intended to be an inflexible or finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
Core Competencies:
1. Technical Competencies: Advanced Microsoft Office knowledge
2. Management Competencies: Teamwork, Flexibility, Achievement Motivation, Risk Awareness, Health & Safety Awareness, Managing Tasks/Projects
3. Managing Information/Data: Compiling and processing, supplying accurate information and data to both internal and external contacts whilst ensuring confidentiality is maintained where appropriate.
4. Communications: High level of verbal and written communication skills, information sharing with other professionals, and the ability to write clear, concise reports and bid submissions.
5. Health and Safety: The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate with their employing body to ensure that statutory and departmental regulations are adhered to.
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