Since 1887, F W Tyson has specialised in country-style and mountain footwear, including walking shoes and boots. Our family-run business, now in its 5th generation, is located in the heart of Ambleside and is dedicated to providing exceptional customer service.
We are proud to stock top-quality brands such as Meindl, Lowa, Mephisto, and Birkenstock, offering our customers a range of premium footwear for both outdoor adventures and everyday comfort.
Join Our Friendly Team: Retail Sales Assistant
We're looking for a motivated and enthusiastic full-time Retail Sales Assistant to join our small and friendly team at F W Tyson Ambleside. This is an exciting time to join us, as we prepare for a shop upgrade and the launch of our new e-commerce website in the coming months to enhance the experience for both our customers and team members.
In this role, you'll play a key part in creating a positive and memorable experience for every customer who walks through our shop door, as well as supporting our online customers through the new website.
Responsibilities include:
Greet and provide customers with a friendly, professional service.
Assist customers face-to-face, over the telephone, and via email to help them find the perfect footwear to meet their needs.
Process sales transactions efficiently and accurately.
Process website orders and manage online stock inventory.
Update stock inventory on stock management software to ensure accuracy.
Reply to customer queries over email in a timely and professional manner.
Check deliveries, prepare stock for sale, and ensure inventory is properly organised.
Maintain a clean, organised, and inviting shop environment.
Assist with stocking shelves and keeping inventory levels up-to-date.
You're a great fit if you have:
A genuine passion for customer service and a desire to exceed expectations.
Excellent communication and interpersonal skills.
A positive and outgoing personality with a natural ability to connect with people.
The ability to work independently and as part of a team.
A strong work ethic and a willingness to learn.
Good computer skills and the ability to confidently use technology for tasks such as stock management, processing online orders, and responding to emails.
We offer:
Complimentary footwear and staff discounts
A friendly work environment
A chance to make a real difference in the customer experience
Ready to join our team?
For more information apply on indeed or e-mail katie@fwtyson.co.uk.
Job Type: Full-time
Pay: From £13.00 per hour
Benefits:
Employee discount
Schedule:
Day shift
Work Location: In person