JOB TITLE: MAINTENANCE PLUMBER (Company Van Provided)
SALARY: £28,600
HOURS: £37.5 PW
LOCATION: KINGS NORTON (Travel between sites in company van)
PURPOSE
To deliver an excellent in-house maintenance & responsive repair service to our clients tenants who live in our West Midlands - based housing schemes & retirement homes. Aiming to meet their expectations with every interaction, communicate effectively with our tenants, team members and any contractors at all times.
RESPONSIBILITIES
* Carrying out plumbing, heating (non-gas safe works), mechanical tasks & associated maintenance,
* Attend to responsive repairs that are logged
* Carry out plumbing/heating related void refurbs when required.
* Use of an electronic system and completion of forms and processes electronically.
* Listen and understand the needs of the tenant, effectively always communicating with them to ensure they receive excellent service.
* Ensure the Health & Safety related upkeep of all sites,
* Ensuring a safe environment for residents, employees & visitors,
* Ensuring the security and safe condition of vehicles, plant/tools & equipment
* Attend responsive repairs in line with agreed response times & SLAs
* Oversee contractors that may be on site
* Building a rapport with residents & contractors,
* Understand & listen to tenants regards to maintenance issues and their concerns
* Producing & maintaining a consistent...