Trainee Sales & Customer Service Coordinator
Job Title: Trainee Sales & Customer Service Coordinator
Salary: Up to £23,500 per annum plus bonus
Shift Pattern: 8:30 am – 16:30 pm Monday to Friday (9am-5pm while commencing training)
Location: Whetstone, Leicester
Our client has built a reputation as innovators in their field. A dynamic, privately owned company with a string of awards for innovation in products and services based in Whetstone is seeking a Trainee Sales & Customer Service Coordinator. Apply now!
The Benefits:
* Long term opportunity with progression
* Bonus Scheme
* Full training provided on site
* Pension
The Role:
* Answering & responding to telephone calls
* Answering & responding to emails
* Identifying & resolving customer concerns or complaints
* Processing orders on their in-house system
* Processing quotations on their in-house system
* Packing and posting small items sold via our Amazon outlet
* Providing support to the Sales & Customer Service Manager
Our Ideal Candidate:
* GCSEs (or equivalent) in Maths and English, grade C or above
* Excellent communication skills, both verbally and written
* Competence in Microsoft Word, Excel and Outlook
* Previous Customer Service experience is desirable, but not essential
* Driving license / own means of transport preferable as we are not located near a bus route
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