Job summary Business Intelligence Analyst As a Business Intelligence Analyst, you will be responsible for working on large reporting projects, smaller ad-hoc queries, working with both internal teams and customers, and supporting continuous improvement within the Analytics team through improvements to reporting processes. You will be an expert in the analysis of complex datasets and data you have mined from databases and/or data warehouses. You will have the appropriate skills to design, develop, generate and maintain reports and dashboards. You will demonstrate your attention to detail, check the accuracy of your reporting, and have a flare for deriving new insights and conclusions to help guide business decisions. Working alongside customers, you will be required to support them with your dashboards and to help them achieve insights into their delivery. As such an understanding of, and experience in primary care, is crucial to being able to effectively communicate with the audience. You will be an excellent communicator and problem solver with an ability to work effectively across demanding operational environment. Main duties of the job To develop PowerBI dashboards by identifying areas of poor performance and working with departments and the Informatics teams to resolve problems and implement processes. To be aware how working practices within the Department impacts on data quality for the organisation. To work with the Performance Team and other colleagues to develop and maintain basic information management systems, providing analysis as required in a timely and accurate way. The post holder must work to strict protocols for the release of information and must adhere to our policy on confidentiality and other related governance policies. Review and update where necessary working practices in connection with data analysis and reporting. To discuss with customers their information requirements and format of end product to ascertain best practice for extracting required data and use of information by customer. General and Strategic To have an understanding of the strategic direction for information and performance and how the department contributes to the overall objectives of the organisation. To support colleagues as required ensuring performance issues are addressed in a timely way. Supporting colleagues to critically review appraise and validate the organisations performance ensuring this is completed in accordance with our KPIs, DH guidance and internal procedures, within tight timeframes. Please refer to JD/PS for full duties. About us Primary Care Analytics is a team of data specialists and General Practice experts who strive to improve patient outcomes and optimise healthcare delivery. We believe that harnessing the power of data and analytics can help healthcare organisations better understand their resources, identify gaps and maximise outputs. Our team has extensive experience working with healthcare providers in a variety of settings to deliver insights and solutions that are specifically tailored to their needs. By providing data-driven insights, we help our Primary Care Networks get the most out of their investments and make meaningful changes in patient care. At Primary Care Analytics we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Date posted 29 October 2024 Pay scheme Other Salary £33,874.54 to £38,245.45 a year Depending on experience. Contract Permanent Working pattern Full-time Reference number S0001-24-0078 Job locations Taurus Healthcare Ltd Whitecross Road Hereford HR4 0DG Job description Job responsibilities JOB PURPOSE As a Business Intelligence Analyst, you will be responsible for working on large reporting projects, smaller ad-hoc queries, working with both internal teams and local commissioners, and supporting continuous improvement within the Analytics team through improvements to reporting processes. You will be an expert in the analysis of complex datasets and data you have mined from databases and/or data warehouses. You will have the appropriate skills to design, develop, generate and maintain reports and dashboards. You will demonstrate your attention to detail, check the accuracy of your reporting, and have a flare for deriving new insights and conclusions to help guide business decisions. Working directly alongside customers, you will be required to support them with your dashboards and to help them achieve insights into their delivery. As such an understanding of, and experience in primary care, is crucial to being able to effectively communicate with the audience. You will be an excellent communicator and problem solver with an ability to work effectively in a demanding operational environment. Main Responsibilities Reporting Plan and organise complex tasks and activities (liaising with external parties as required) and make adjustments when necessary to ensure work is completed on time. Tight deadlines whether internal or external have to be strictly adhered to as late submissions could impact on performance management and patient care. To work across teams to develop and maintain information and performance monitoring systems to support PowerBI dashboards, providing analysis in a timely and accurate way. To develop and update procedures as and when required. Review and update where necessary working practices in connection with data analysis and data quality To maintain a good understanding of reporting and performance issues across activity at Taurus and PCA and work with departments and localities to improve and develop the services. General and Strategic To have an understanding of the strategic direction for information and performance and how the department contributes to the overall objectives of the organisation. To support colleagues as required ensuring performance issues are addressed in a timely way. Supporting colleagues to critically review appraise and validate the organisations performance ensuring this is completed in accordance with our KPIs, DH guidance and internal procedures, within tight timeframes. Prioritise issues, conduct the initial information/data gathering (constituting working groups with appropriate representation from across the organisation when required), analyse results, conduct wider consultation and appraise solutions. Engage with, and ensure appropriate engagement from, other departments within corporate services (e.g. finance department, clinical governance, Human Resources). Review and update working practices in connection with data analysis reporting. To explore Robotic Process Automation for use internally and for wider General Practice To support with digital programmes where appropriate Data Analysis To develop PowerBI dashboards by identifying areas of poor performance and working with departments and the Informatics teams to resolve problems and implement processes. To be aware how working practices within the Department impacts on data quality for the organisation. To work with the Performance Team and other colleagues to develop and maintain basic information management systems, providing analysis as required in a timely and accurate way. The post holder must work to strict protocols for the release of information and must adhere to our policy on confidentiality and other related governance policies. Review and update where necessary working practices in connection with data analysis and reporting. To discuss with customers their information requirements and format of end product to ascertain best practice for extracting required data and use of information by customer. To carry any other appropriate duties as required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Job description Job responsibilities JOB PURPOSE As a Business Intelligence Analyst, you will be responsible for working on large reporting projects, smaller ad-hoc queries, working with both internal teams and local commissioners, and supporting continuous improvement within the Analytics team through improvements to reporting processes. You will be an expert in the analysis of complex datasets and data you have mined from databases and/or data warehouses. You will have the appropriate skills to design, develop, generate and maintain reports and dashboards. You will demonstrate your attention to detail, check the accuracy of your reporting, and have a flare for deriving new insights and conclusions to help guide business decisions. Working directly alongside customers, you will be required to support them with your dashboards and to help them achieve insights into their delivery. As such an understanding of, and experience in primary care, is crucial to being able to effectively communicate with the audience. You will be an excellent communicator and problem solver with an ability to work effectively in a demanding operational environment. Main Responsibilities Reporting Plan and organise complex tasks and activities (liaising with external parties as required) and make adjustments when necessary to ensure work is completed on time. Tight deadlines whether internal or external have to be strictly adhered to as late submissions could impact on performance management and patient care. To work across teams to develop and maintain information and performance monitoring systems to support PowerBI dashboards, providing analysis in a timely and accurate way. To develop and update procedures as and when required. Review and update where necessary working practices in connection with data analysis and data quality To maintain a good understanding of reporting and performance issues across activity at Taurus and PCA and work with departments and localities to improve and develop the services. General and Strategic To have an understanding of the strategic direction for information and performance and how the department contributes to the overall objectives of the organisation. To support colleagues as required ensuring performance issues are addressed in a timely way. Supporting colleagues to critically review appraise and validate the organisations performance ensuring this is completed in accordance with our KPIs, DH guidance and internal procedures, within tight timeframes. Prioritise issues, conduct the initial information/data gathering (constituting working groups with appropriate representation from across the organisation when required), analyse results, conduct wider consultation and appraise solutions. Engage with, and ensure appropriate engagement from, other departments within corporate services (e.g. finance department, clinical governance, Human Resources). Review and update working practices in connection with data analysis reporting. To explore Robotic Process Automation for use internally and for wider General Practice To support with digital programmes where appropriate Data Analysis To develop PowerBI dashboards by identifying areas of poor performance and working with departments and the Informatics teams to resolve problems and implement processes. To be aware how working practices within the Department impacts on data quality for the organisation. To work with the Performance Team and other colleagues to develop and maintain basic information management systems, providing analysis as required in a timely and accurate way. The post holder must work to strict protocols for the release of information and must adhere to our policy on confidentiality and other related governance policies. Review and update where necessary working practices in connection with data analysis and reporting. To discuss with customers their information requirements and format of end product to ascertain best practice for extracting required data and use of information by customer. To carry any other appropriate duties as required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person Specification Qualifications Essential Educated to degree level in a relevant subject or equivalent level of qualification or equivalent previous proven experience. Person Specification Qualifications Essential Educated to degree level in a relevant subject or equivalent level of qualification or equivalent previous proven experience. Employer details Employer name Taurus Healthcare Limited Address Taurus Healthcare Ltd Whitecross Road Hereford HR4 0DG Employer's website https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)