Operational Resource Planner
Hybrid working (2 days in the office)
Temporary for 2 months
£13.47-£17.06 per hour
37 hours per week
Monday to Thursday 8am-4pm, Friday 8am-3:30pm. Hybrid working - expectation is two days in the office per week.
Candidates should be proficient in Microsoft Office systems. Experience with DRS/Console/NEC or other similar housing management and planning systems would be useful.
Tasks include:
* Coordinating appointments or work packages on a daily basis from start to finish.
* Daily diary scheduling for numerous trades colleagues/contractors, producing supplementary documentation as required such as works specification orders.
* Dealing with all unavailable appointment periods by reorganizing work to other trades colleagues/contractors and negotiating with tenants as required.
* Monitoring, maintaining, and updating electronic/manual appointment diaries to ensure effective management of appointments and ensure targets/timescales are met.
* Handling emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled, and suspended jobs daily, ensuring relevant systems are updated.
* Effectively planning, organizing, allocating, and altering appointments for trades colleagues/contractors through the appropriate process or system, and reporting progress/performance to the line manager.
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