About us
We're Green Flag, part of the Direct Line Group (DLG) and we've been helping motorists all over the country since 1971. We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
It's an exciting time for us that's why we're thrilled to grow our teams and looking for people to join as a Roadside Patrol.
What you'll do
This is a permanent role based in the Glasgow region.
You will be contracted to work 40 hours, working four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home.
Your role is crucial in helping our customers get their vehicles back on the road. You'll use your technical knowledge to assist with issues such as being out of fuel, requiring a tyre repair/change, or needing a new battery. You will diagnose problems and understand the requirements to resolve them, ensuring our customers can continue their journeys without further interruptions.
Base salary: Up to £37000 dependant on experience, OTE 41-45k plus 9% pension
What you'll need
* A current Category B driving licence is necessary
* NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
* Demonstrate empathy and a desire to always achieve the correct outcome.
* Experience of the Motor Repair industry
* Experience of lone working (desirable)
* Utilise and apply up-to-date vehicle repair techniques.
* Display and utilise best practice and first-class Health & Safety behaviours.
* Collaboration with dispatch team to improve the customer claims journey.
* Use self-initiative.
Who you'll work with
We embrace our individuality at Green Flag, part of the Direct Line Group (DLG). We encourage each other to be the best we can be, ensuring every contribution is valued and recognized. You will be part of a team of roadside patrol operatives in your region reporting to a Team Manager.
Benefits
We offer excellent benefits designed to suit your lifestyle:
* 9% employer contributed pension
* 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
* Additional optional Health and Dental insurance
* EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
* Generous holidays
* Buy as you earn share scheme
* Employee discounts and cashback
* Plus many more
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We recognize and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
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