Job Title : Heating Engineer (Gas) Department Estates and Facilities Estates Operations Grade: Grade 6 Salary range: Up to £36,924 per annum Working arrangements: Permanent Full time (35 hours) Participation in an on-call rota for out of hours cover (On-call and attendance payments applicable) Overtime subject to workload Onsite working only Closing date: 26th November 2024 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department As a member of the Estates and Facilities Directorate directly employed labour team, you will undertake mechanical repairs and maintenance work, to an agreed level, in compliance with industry standards, statutory requirements, and relevant codes of practice in a professional and customer-focussed manner. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. • The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community. • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University, equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community that is supportive and inclusive. It's important to us that all our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics. 2. C&G NVQ level 3 Plumbing and Heating or equivalent 3. Minimum ACSCommercial gas qualifications COCNI, ICPN1, TPCP 1A 4. Minimum ACS Domestic gas qualification CCN1 5. Professional craftsperson with knowledge and expertise in buildings, estates services, 6. Experience of providing advice and guidance to a range of customers and colleagues. 7. Experience of implementing policies and procedures. 8. Full driving licence (with no more than six points). Skills/Abilities/Knowledge 9. Good spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. 10. Strong digital competence across a range digital devices and apps including digital communication tools, Microsoft 365 applications, business systems. 11. Regulatory, local and national professional knowledge and experience of compliance. 12. Industry and regulatory knowledge supported by relevant courses or certifications. 13. Knowledge and experience of health and safety issues such as risk assessments. 14. Experience of contributing to the delivery of Mechanical Engineering Services in residential, educational or commercial buildings, estates, services. 15. Ability to solve problems and decide on and plan appropriate solutions. 16. Ability to provide support for infrastructure projects e.g. building changes. 17. Committed to continuing professional development. 18. Ability to work collaboratively with other team members to ensure the delivery of high-quality services. 19. Ability to participate in networks to share and discuss good practice and exchange information Desirable Criteria 1. Additional ACS gas certification/qualifications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria, we would also urge you to provide any relevant evidence. While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to ensure you receive all emails. What you are required to submit: • A CV • A supporting statement/covering letter, which provides examples of how you meet all of the criteria within the Person Specification. Contact details If you would like to have a chat or ask any questions about the role, Gary Hepple, Maintenance Services Manager, gary.heppledurham.ac.uk would be happy to speak to you. Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values. • Ensure that the University's procedures and values are always reflected in all aspects of the service and adapt ways of working where this is not evident. • Provide specialist advice and make decisions to resolve problems relating to the services you are responsible for. • Deliver infrastructure services and projects in collaboration with other staff and sometimes contractors across the University. • Perform maintenance of mechanical engineering systems (heating, plumbing, ventilation etc), across the estate, including day-to-day repairs, planned maintenance and minor installation works. • Undertake all gas works across the estate, appropriate to the grade and qualifications which may include but not be limited to: - Undertake all gas soundness and tightness testing in accordance with IGE/UP/1 & 1a - Undertaken installation of gas pipework in accordance IGEM/UP/2Manage and maintain gas safety records of all gas works undertaken and issue certification, where appropriate. • Build, test and apply any changes to equipment, facilities, technical and virtual architecture solutions. • Manage, maintain and monitor designated equipment, facilities, and systems to ensure safety, security and compliance. • Provide the best possible service to staff, students and others who you work with by reviewing and make suggestions to improve the service. • Collect, organise and record data and information accurately including asset registers and provide reports and information. • Carry out specialist risk assessments and resolve incidents that require relevant expertise. Planning and Organising • Plan and organise own workload to deliver the role. • Plan, manage and deliver assigned projects and activities e.g. building works in accordance with agreed objectives. • Supervise the work of staff and teams involved in delivering events or project work. • Seek feedback from staff, students and anyone else that you come across as part of your role to ensure that the service is being adapted to meet customer expectations. • Manage budgets and expenditure including buying (and returning) goods and services Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees. • Explain and demonstrate to others how to carry out tasks and use a range of [tools, machinery, equipment and digital services]. • Liaise with staff in other areas to provide advice in relation to any [structural, physical or virtual environment] changes. • Create good working relationships, including internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers. • Build relationships with [contractors and third-party suppliers] to share good practice, exchange information and work together on joint initiatives. • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.