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Workshop Administrator
Reference: OCT20246582
Expiry date: 12:38, Wed, 27th Nov 2024
Location: Birmingham
Salary: £26,149 pa + bonus up to £1,234pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature.
Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out.
Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
You will require a FULL UK MANUAL driving licence.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
* A fantastic quarterly bonus scheme (up to £1,234 pa OTE)
* 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day’s leave to celebrate your birthday!
* Free life assurance (2x basic salary)
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Discounted, flexible Gym memberships
* Exclusive employee vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
* We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.
We are agile. We are experts. We are imaginative. We are reliable.
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