Our client is a market-leading startup. They are the only company currently able to provide a full AI-driven solution to their market. Theyare looking for an experienced Business Analyst who thrives in a fast-paced, high-growth startup environment. This role is focused on process optimisation, scalability, and operational efficiencyensuring AI-powered workflows integrate seamlessly into business operations. This is not a traditional corporate BA role. We need someone who can move at speed, adapt quickly, and drive meaningful operational improvements without unnecessary complexity. Key Responsibilities Process Optimisation & Scalability - Map, evaluate, and refine business processes to remove inefficiencies. - Identify bottlenecks and propose scalable, automated solutions. - Work closely with tech teams to ensure AI models (such as Image2Scope) integrate effectively into workflows. - Ensure operational processes support rapid scaling without creating bureaucracy. Stakeholder & Cross-Functional Collaboration - Work closely with leadership, engineers, product teams, and operations to align business needs with technology. - Act as the bridge between technical teams and business users, ensuring solutions are practical and effective. - Engage with external partners (insurers, contractors, housing associations) to align Fixzys AI solutions with industry processes. Data-Driven Decision Making - Use insights and analytics to measure process effectiveness and guide improvements. - Work with automation tools, databases, and integrations to enhance operational efficiency. - Ensure AI-powered workflows deliver maximum business value and are continuously optimised. Change Management & Execution - Drive adoption of new processes, ensuring teams can implement changes without disruption. - Create clear, concise documentation and SOPs to support scaling. - Work in an iterative manner, adapting processes based on business needs and feedback. What Were Looking For - Experience in a fast-moving startup environment with a track record of improving and scaling operational processes. - Strong business process mapping and optimisation skills. - Ability to identify and drive automation opportunities within workflows. - Excellent stakeholder management skills, able to influence across business and technical teams. - Comfortable working with AI-driven technology and integrating automation into operations. - Experience working across multiple departments (engineering, product, operations, customer teams). - Strong analytical mindset, able to use data to guide decisions and measure impact. - Self-starter mentality, with the ability to move fast, adapt, and execute without needing extensive direction. Nice to Have (Not Essential) - Experience in proptech, insurtech, or AI-driven businesses. - Familiarity with automation tools, low-code platforms, or workflow integrations. - Knowledge of APIs, AI models, or software development processes.