Job summary As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vitally important part to play in creating a positive and friendly environment as the first point of contact for almost everyone who comes to the home. The role is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. Main duties of the job The role of Receptionist at Barchester Healthcare involves providing a warm and friendly welcome to residents, visitors, and prospective residents. You'll be responsible for answering phone calls, greeting visitors, managing the reception area, and conducting tours for prospective residents and their families. You may also be required to carry out some administrative tasks like typing, photocopying, and filing. About us Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate over 200 care homes and provide a range of healthcare services, including nursing, residential, and dementia care. Barchester is committed to delivering person-centered care and creating a welcoming and inclusive environment for their residents. Date posted 16 January 2025 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1226810250 Job locations Barchester Healthcare Maidstone ME17 3ZB Job description Job responsibilities ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. You should be professional, caring, courteous, and well-organized to excel in this role. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. You should be professional, caring, courteous, and well-organized to excel in this role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Maidstone ME17 3ZB Employer's website https://www.barchester.com/ (Opens in a new tab)