Job Description Scheme Manager
Merton & Kenley, Surrey
Older Peoples' Housing
3 Months
35 Hours
£16.76 LTD / £14.29 PAYE (inc hol)
One of the largest Housing Associations are recruiting for a Scheme Manager to oversee two older people's housing schemes in Merton (SW20) and Kenley (CR8), ensuring the smooth operation of housing services and promoting residents' well-being and independence.
THE ROLE
As a Scheme Manager, you will be responsible for delivering high-quality housing services, ensuring compliance with regulations, and maintaining a safe and secure environment for residents. Carry out compliance testing, risk assessments, and scheme inspections, ensuring faults are reported and addressed.
Oversee cleaning and maintenance services, ensuring contractor performance meets required standards.
Provide administrative support, including maintaining accurate records and supporting resales.
Build and manage relationships with residents, service providers, and key stakeholders.
Support residents in maintaining their independence and well-being by signposting local community services.
Assist the Housing Officer in monitoring budgets and income recovery.
Handle complaints and resolve issues at the first point of contact where possible.
THE CANDIDATE
The ideal candidate will have previous...