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Client:
Microsoft
Location:
Cardiff, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ac1251fdf2e1
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Overview
Execute incoming/outgoing deliveries, document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications
* High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These include:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
* 1+ years’ experience in warehouse/supply chain in an IT environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.
Responsibilities
* Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
* Coordinate with suppliers to initiate warranty claims and process failed hardware devices, including information processing, packaging, shipment, and receipt of return for RMA devices following all SLAs.
* Develop working knowledge of stock control and inventory management practices and procedures.
* Ensure accurate documentation of deliveries and records.
* Familiarize with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
* Perform cycle audits and data corrections to ensure inventory controls are met.
* Help reconcile and report inventory discrepancies.
* Ensure detailed physical inventory tracking and staging.
* Under supervision, destroy data-bearing devices (DBD) following SLAs and policies.
* Comply with all security and data management policies.
Benefits and perks may vary depending on employment nature and country, including healthcare, educational resources, discounts, savings, parental leave, generous time off, giving programs, networking opportunities, etc.
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