North Cumbria Integrated Care NHS Foundation Trust
As part of the Digital Healthcare team, Applications have an exciting opportunity to recruit an Applications Specialist. The successful applicant will be part of a team who are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy.
Within the team you will be supported by Senior Applications Specialists. This role involves day to day support of the applications including incident management, request fulfilment, monitoring, change and release management and decommissioning. Another key part of this role is to make proactive improvements to our applications and making use of the functionality available. Being able to communicate effectively with users and suppliers is an essential part of this role.
This is a busy role so we are looking for someone who is highly organised, motivated and proactive and can cope under pressure to help us to deliver an excellent service.
The Applications Team provides an out of hour's on-call service which you will be expected to participate in. The on-call services operates on a Monday - Friday (5pm-8am) and includes 24 hour support over a weekend.
Main duties of the job
This role involves:
* Supporting the full lifecycle of applications, from design and implementation to decommissioning for technical and configuration elements
* Implementation of application configuration and delivery mechanisms
* Application testing including technical and functional elements
* Maintenance including upgrades and patching
* Incident management and request fulfilment
* Delivery of projects and significant work
The post holder will gain in-depth knowledge of the applications used in the Trust and an understanding of the tools used for their delivery. They will be responsible for the day to day support and delivery of the applications and will be part of a team committed to deliver customer excellence.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
* Being a clinically led organisation
* Quality and safety at the heart
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
* Educated to a degree level or experience in delivering and supporting applications
* ITIL Foundation
* PRiNCE2 Foundation
Experience
* Working across multiple organisations and in multi-disciplinary teams
* Working with external suppliers and providers
* Experience of product delivery and maintenance
* System administration
* Understanding requirements and delivering services to customers
* Problem identification and resolution
* Working as part of a team
* Working in a high pressure environment
* Working in a healthcare setting
* Experience of project delivery
Knowledge
* Principles of application lifecycles
* Understanding of common application infrastructure, databases and server based applications
* Microsoft based environments
* Working knowledge of the NHS
* Applications in a healthcare setting
Skills and Aptitudes
* Confidence and capability to deal and communicate with colleagues and staff at all levels
* High levels of computer literacy
* Ability to learn quickly
* Ability to analyse and solve problems
Personal Requirements
* Creative and collaborative
* Motivated and proactive
* Positive attitude to change
Other Requirements
* Willing to travel
* Willing to undertake personal development
* Flexible approach and willingness to work outside normal hours to meet service demands
* Participation in an on-call service as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
£29,970 to £36,483 a year Per Annum Pro Rata
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