Job Description
Position Overview:
The Security Ambassador plays a key role within the store operations team. The role provides security and loss prevention support by maintaining security presence and conducting regular security patrols on the sales floor.
What You’ll Do:
1. Greet guests as they enter and exit the store and control access to the property
2. Encourage a positive and safe environment for all guests through effective communication, collaboration and partnership with the store team
3. Supervise all store activities and respond to all security and safety matters in a timely manner
4. Assist in mitigating loss and the protection of assets by maintaining strong operational controls
5. Attend and participate in all store meetings and events
6. Develop and maintain a professional relationship with external partners to ensure all parties are well-informed with current and relevant information, local law enforcement agencies, mall security, other retailers etc.
7. Ensure all facility safety procedures are followed in response to fire alarms and on-site emergencies
8. Assess and assist in the establishment of security protocols for the store, including emergency response procedures
9. Complete and submit incident reports, health and safety inspections, operational control checklists and action planning
10. Conduct security audits intended to prevent property loss
11. Provide new hire and continuous employee training to maintain store loss prevention awareness
12. Support initiatives to maintain brand standards in the delivery and merchandising processes
13. Work collaboratively with the Sr. Loss Prevention Manager to help influence brand strategies for mitigating loss
14. Maintain standards for store security equipment
Let’s Talk About You:
15. Minimum 2-3 years of experience working in a security services position in a retail setting
16. Solid understanding of workplace safety and emergency procedures
17. Previous experience in Loss Prevention
18. Valid first aid and CPR certificates
19. Possess Security Guard License, or willing to acquire required licensing
20. Team player with a proven growth mindset
21. Excellent verbal and written communication skills
22. Meticulous record keeping, report writing and observation skills
23. Exceptional judgment and decision-making abilities
Additional Information
What’s in it For You?
24. A company built on Canadian roots and heritage
25. Your work is recognized with a comprehensive and competitive Total Rewards Program
26. Opportunities for career growth through numerous internal and external programs
27. Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
28. Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
29. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
30. Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at