We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton. We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries, delivering the best possible service.
Key Responsibilities:
1. Respond to customer inquiries via phone and email
2. Resolve customer inquiries promptly and professionally
3. Maintain accurate records of customer interactions and transactions
4. Provide information about products and services
5. Collaborate with other departments to resolve complex issues
6. Follow up with customers to ensure their issues are resolved
Minimum Requirements:
1. Have the ability to work under pressure
2. Experience working in a similar role, preferably a call centre background
3. Clear written and verbal communication skills
4. Ability to multitask and manage time effectively
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