Sloans – Supervisor – Variable Hours (up to full-time hours available) We believe life is about the experience and we have great benefits in place to make sure the experience starts with you: £12.68 per hour, increasing to £12.98 per hour after successfully passing your 6-month probationary period £2 p/h average service charge 100% of service charge goes to the team Free meal and unlimited non-alcoholic drinks on shift 50% off food and drink across itison venues with friends and family Employee Assistance Programme to look after your mental wellbeing Complimentary tickets to itison major events 15% off at itison.com Taxi contribution for anyone working past 1am Team Incentives including Employee of the Month Two fully paid socials a year Fully funded external training courses Great opportunities to develop and progress About the Role At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are You'll work with the team to bring to life the service standards set in the venue, ensuring that all customers have a great experience As Supervisor, you will assist the Management Team is running the day to day operation of the venue including taking responsibility for a section & leading the team working alongside you and being the first point of contact for any customer complaints or issues in your section. You’ll be led by an experienced management team alongside a team of passionate and confident individuals, made up of team members on the floor & behind the bar. About the Venue Our city's oldest bar & restaurant set over three stunning floors; a sold-out ceilidh every Friday night, weddings booked in to our Grand Ballroom through till 2024, an amazing weekly in-house event programme complete with cinema night, our own macaroni appreciation club (SMAC) and a beautiful outdoor heated courtyard; Sloans has been at the centre of Glasgow life since 1797. Loved by locals and tourists for centuries, Sloans is looking for an exceptional Supervisor to keep traditions going and introduce some new ones About You If you are looking for variety and love being busy – you’re in the right place We are looking for people who have a genuine passion for food & drink and giving the best service to our customers. We are looking for someone who has a minimum of 1 year supervisory/duty manager experience in a similar high volume, fast paced venue – it’s a bonus if you have worked in an events environment There is lots going on at Sloans, therefore we need someone who has excellent organisation skills and the ability to prioritise well. You will have a positive, can-do attitude, excellent communication skills and enjoy working as part of a team. About the Process If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you. Powered by JazzHR