Customs brokerage agent

Job Description

Brook Street is delighted to be working with our client in Mallusk who are seeking to recruit a new full time and permanent Customs Brokerage Agent
Duties will involve Operations, Compliance and Customs Expertise and the candidate hired will follow the following specific areas relating to customs brokerage:

* Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
* Work within Imports and Customs brokerage department within a branch so that the department has strong operational execution, customs compliance, efficiency, profitability, and continual growth.
* National customs regulations - TSS and CDS Entry Submission
* Company customs policies, controls, procedures and processes
* Operational and customer service execution
* Customer communication & Interaction
* Using internal applications, tools, systems and their usage
* Manage client specific requirements
* Make certain that files are logged correctly and timely with proper event codes updated.
* Monitor and review post entry activity with brokerage supervisor
* Make certain that discrepancies are monitored and resolved timely and correctly
* Ensure that all correspondence within business unit is handled timely and professionally
* Escalate necessary issues to Customs Supervisor or District Manager


Criteria