The Customer Service Representative role is there to assist our customers; to resolve account queries, share information about our build phases, fibre-internet and generally be there to listen and assist with all of our customer's needs.
Client Details
Our client is a UK-based fibre optic internet service provider. With a focus on bringing the best digital connectivity to those living and working in communities across the UK, our roots, quite literally, are in fibre, with a clear mission to connect people to a better, fibre-enabled broadband experience.
Description
The Customer Service Representative role is there to assist our customers; to resolve account queries, share information about our build phases, fibre-internet and generally be there to listen and assist with all of our customer's needs. The Customer Service team is also able to sign-up interested customers, for which commission is paid, with no cold-calling whatsoever. Working on handling calls, emails and live-chats, our client is looking for bright, enthusiastic individuals who want to help others in order to grow our team.
Are you an independent thinker, friendly, proactive, with strong customer service skills? And are you interested in working in a changeable and developing organisation?
Profile
Customer Service Function:
1. Deal with customer requests & queries through all methods of custome...