Our client is expanding so it's a great time to join them. As a result of their continued growth, they now require a Store Manager in Lancaster. As a Store Manager you'll have full accountability of managing, leading and developing the team whilst maximising store performance. Key Accountabilities: Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting them apart from their competitors Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our clients people Identify business opportunities and deliver performance across all operational KPIs to optimise EBITDA Drive the promotion of the client by actively engaging with and supporting local organisations and the community to create a unique point of difference Key Experience, Knowledge and Skills: Previous management experience in any Retail background will be considered as full training will be given. Able to demonstrate commercial awareness and business planning skills Committed to achieving and sustaining exceptional customer service standards Proven people management skills Adept at communicating and influencing at all levels Committed to promoting collaborative working Enthusiastic and flexible with a positive attitude Committed to develop own skills and apply learning to improve own performance Package: £28k Package Benefits up to £2.5k Bonus By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.