We have an exciting new opportunity at Easipetcare Dartford for 2 full-time Veterinary Receptionists to come onboard and join our team.
The Part You’ll Play
At our veterinary clinic, we provide comprehensive pet care services. As a Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. You will be responsible for greeting clients, scheduling appointments, answering inquiries, and providing general information about our services such as our Health Care Plan. You will be the first point of call for our clients, providing support and compassion.
About You
We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform. Candidates must have at least 1 year reception experience, and ideally at least 1 year of veterinary reception experience. The candidate needs to be highly self-motivated with good customer service skills.
Duties:
* Greet clients and their pets with a friendly and professional demeanour
* Schedule appointments and manage the appointment calendar
* Answer phone calls, emails, and other inquiries from clients
* Collect and update client information in the database
* Medication handling
* Assist with filing and organising paperwork
* Process payments for services rendered
Working Pattern
This is a full-time role, working 40 hours per week, including 1:3 Saturday mornings, with time given back in lieu. Shifts are 8.5 hours Mon-Fri, inclusive of a 30min break. Shift times are either 07:50-16:30, or 11:00-19:30.
About Us
Easipetcare Dartford is a large and modern practice with multiple consult rooms; a dedicated x-ray and ultrasound room; a large modern theatre and prep room. This is a unique opportunity to join a super friendly team in an ideal location that is easily commutable from London.
Salary & Benefits
In addition to a competitive salary up to £23,877pa DOE, you will benefit from:
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
At IVC Evidensia, we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
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