Payroll Manager (Oracle Implementation lead)
This role is responsible for the day-to-day management of the provision of payroll and HR administration services to employees, managers, and external partners. The role will lead a team of approximately 30 staff to deliver efficient and accurate transactions across all areas of payroll processes and HR administration.
The post holder will ensure all transactions are processed efficiently, while also ensuring the team is appropriately skilled and supported to address and respond to a range of complex pay, pensions, and HR questions and enquiries.
The post holder will be responsible for the development, design, and implementation of compliant, efficient, and effective services and systems, and for overseeing the implementation activity to achieve improvements to customer experience.
The role will involve performance monitoring and management and identifying opportunities for continuous improvement in service delivery.
The post holder will manage and direct day-to-day operations, managing teams to deliver a highly valued service. This includes contributing to the development of teams and its service delivery function, setting targets and planning work, and acting as the overall professional specialist for the area of work, advising and making decisions with full knowledge and understanding of services and regulations.
The ability to review and adapt working practices, systems, and processes, especially in response to changes in the requirements of the business or legislation, is essential.
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