Summary
This is a great opportunity to work for one of the world's innovative pharmaceutical companies as a Business Support Apprentice while gaining a Level 3 Business Administrator qualification.
Wage
£16,320 a year
Training course
Business administrator (level 3)
Hours
Monday to Thursday, 9am – 5:25pm with 45 minute lunch break. Fridays, 9am – 4:05pm with 45 minute lunch break.
36 hours a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Job Responsibilities
This is a UK based role working in the Global Workplace Experience (GWE) team assisting PRD sites within the UK across EMEA and APAC regions. The Business Administration Apprentice will assist the Operations Manager, Operations Support Manager, Operations Support Associate and Health and Safety Advisor in delivering support to the business. The successful candidate will work as part of the GWE team to provide professional administrative and business support to the UK team based at Sandwich.
Learning progress will be supported by regular 1-to-1s between the apprentice and the employer.
These sessions will include:
* Setting learning goals
* Tracking apprentice progress
* Creating a forum for coaching and guidance
* Co-ordinating 20% of apprentice time being spent in off-the-job training
The role will cover these main areas:
* Database management (EAMS and GDMS)
* Administrative management
* Mailbox management
* Purchase orders
* Vendor management
Main duties include:
Asset Management & Vendor Management
* Raising work orders
* Making asset changes
* Creating and Decommissioning asset records
* Collating asset data
* Uploading of service reports and attaching to work orders
* Monitoring work order queues
* Sending vendor notifications
Administrative Management
* Booking meeting rooms
* Booking visitors
* Collating data
* Raising purchase orders in Ariba
* Communicating with external companies
* Filing documents – SharePoint and GDMS
* Expense management and Booking Travel
* Team movements (Calendar Management)
* Documentation Lifecycle Management - formatting, grammatical review, issue, retirement using appropriate Document Management Systems
Where you’ll work
Discovery Park
Ramsgate Road
Sandwich
Kent
CT13 9ND
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Qualification to be delivered: Level 3 Business Administrator.
Apprenticeship Standard: Level 3 Business Administrator.
Training Provider: BPP.
Delivery model: Online.
Requirements
Essential qualifications
GCSE in:
* Minimum 5 including Maths and English (grade Grade C / 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Administrative skills
Other requirements
The apprentice must be able to demonstrate the required attitudes, behaviours and interpersonal skills associated with the professional workplace. The apprentice must be willing to commit an amount of personal time to study. Please ensure you check out travel options to be able to commute to the workplace.