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One Stop - Customer Service Assistant, Port Talbot
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Client:
Tesco
Location:
Port Talbot, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
fc6dbb4dcc36
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the community, our store colleagues bring this to life by providing excellent customer service.
In this role, you will greet and welcome customers, engage with them to understand their needs, and assist in finding the right products to enhance their shopping experience.
You will need to be a team player, ensure the store looks inviting, stock shelves appropriately, and promote our services. If your store has a Post Office, a criminal record check may be required for certain duties.
What you will need
* Greet customers warmly and courteously
* Listen to and understand customer needs
* Assist customers in finding products
* Be knowledgeable about products and services
* Be punctual, smartly dressed, and ready to serve
* Think responsibly when serving age-restricted products
* Work collaboratively with colleagues to complete store duties
What’s in it for you
At One Stop, we value our colleagues and offer various benefits:
* 10% discount at One Stop
* 10% discount at Tesco & Tesco Cafe (increased to 15% on every 4th weekly pay weekend)
* 20% discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals
* 20% off insurance products at Tesco Bank (terms apply)
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving lesson discounts via RED
* Exclusive deals and discounts at various retailers and services
* Save as You Earn scheme
* WeCare support services including 24/7 online GP, mental health support, and wellness programs
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options to suit different needs
Note: Benefits may differ between One Stop and Tesco as One Stop is a subsidiary of Tesco.
We may withdraw the vacancy before the closing date if a suitable candidate is found earlier. We encourage prompt applications.
What you will get from this role
Supporting our customers and communities can be very rewarding. You’ll be involved in community initiatives and charity work, contributing positively to society.
Community Involvement
We’re committed to community engagement through fundraising, food donations, and charity support. Our colleagues participate in various activities, from climbing mountains to organizing raffles.
Diversity & Inclusion at One Stop
We are an inclusive workplace that values diversity. We support colleagues through various networks and are proud to be a Disability Confident employer, ensuring fair treatment and support for all.
Our learning culture encourages personal and professional development through apprenticeships and internal programs.
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, PayPoint, lottery, and coffee vending.
Please Note
We only recruit individuals who have passed the school leaver’s age. Please check the specific age requirements for your country.
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