Delaware Veterinary Group, Yeovil, South West
We now have a wonderful opportunity for a friendly, positive and enthusiastic person to join our excellent reception team on a part-time basis.
The ideal candidate will be friendly, passionate about client care, and possess an excellent telephone manner. They will be able to work under pressure, be competent with computerised systems, follow procedures and protocols, be a good problem solver, and be a great team player.
Duties include
* Booking, cancelling, and changing appointments
* Processing and recording payments
* Handling insurance claims and instalment queries
* Completing the end-of-day reconciliation procedures
* Dispensing medications/prescriptions
* Keeping client/patient records up to date
* Maintaining stock levels
* Dealing with incoming and outgoing post
* Ensuring the reception area and consulting rooms are always kept clean and tidy.
Join a team you are proud to be a part of
Our Small Animal Vet Services at Castle Cary and Yeovil offer complete first-opinion veterinary services for dogs, cats, rabbits, and other common domestic species. We promote good pet ownership, with particular emphasis on preventative health care. We pride ourselves on our skilled team, and providing first-class quality customer service to you is our priority.
The role is based on 15 hours per week, Monday 8:30 am - 12:30 pm, Thursday 9 am - 1 pm, and Friday 12 pm - 6 pm. Saturday mornings (from 8 am to 1 pm) are on a 1:5 basis.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
* Discounted staff pet care
At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Delaware Veterinary Group, Yeovil
106 Hendford Hill, Yeovil, BA20 2RF, United Kingdom
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