Logistics Coordinator
Location: Stockton-on-Tees
Salary: £26,000per annum plus bonus
Hours: Monday – Friday 09:00am – 17:00pm
Type: Permanent
Imperial Professionals are working exclusively with a global organisation based in Teesside who are looking to appoint a Logistics Coordinator on a full-time permanent basis.
Duties:
Planning shipments based on product availability and customer requests
Process and create necessary documentation, i.e. COO, SASO etc. for destination purposes
Enter order details (e.g. vendors, quantities, prices) into internal and external systems and databases
Keep track of freight, warehouse, transport and supply management systems
Keep track of quality, warranty, stock levels, delivery times, transport costs and efficiency
Coordinate with warehouse staff to ensure proper storage
Resolve any arising problems or complaints in a timely manner
Keep internal and external customers updated on progress relating to their orders and deliveries from start to finish
Prioritise own workload and demand against the business targets
Maintain updated records of purchased products, delivery information and invoices
Review, maintain and identify improvement and efficiency of logistics processes
Maintain a good relationship with our current forwarders whilst also creating new relationships with future suppliers
Maintain metrics and analyse data to assess performance and implement improvements
Meet measurable KPI targets
Comply with laws, regulations, and ISO requirements
Actively live and instil our company values: customer centric, appreciation, integrity, reliability, respect, responsibility.
Ensure the delivery of quality customer service
Follow health, safety and environmental guidelines and procedures in respect of personal and department activities.
To carry out any other reasonable duties which are within the employee’s skills and abilities when requested
Requirements:
Demonstrable experience of working in a customer service or business to business role and delivering excellent standards of service
Demonstrable experience of working in a Logistic specific environment or role
Knowledge of specific documentation required for international transport
Excellent written and verbal communication skills
Excellent ability to work accurately and with attention to detail
For more information about this exciting opportunity please get in touch with Imperial Recruitment Group