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About the role
We're looking for a Finance Franchise Administrator Manager with at least two years of experience leading administration or credit control departments to join our team.
As the Finance Franchise Administrator Manager, you will oversee the franchise administration and debt management functions. This includes leading a small team of administrators, managing receivables, and ensuring timely invoicing and payment processing. You will collaborate closely with finance colleagues and other departments.
You will be responsible for:
1. Leading a team of administrators (currently 3 colleagues) to run the franchise administration and debt functions.
2. Generating value for the business through strong management of debt.
3. Collaborating effectively with colleagues within finance and across the wider business, developing strong relationships built on trust. Regularly reporting on the status of receivables and related KPIs for the franchise division.
4. Ensuring accurate and timely invoicing to franchisees.
5. Ensuring daily credit card payments from franchisees.
6. Monitoring payments received from franchisees and highlighting late payments to management.
7. Working with Credit Analysts, Franchise operational teams, and Legal teams (internal & external) to recover overdue debts.
8. Addressing franchise queries proactively, accurately, and professionally.
9. Continuously seeking ways to improve departmental and team performance.
10. Coaching your team to help them develop and perform at their best.
Minimum requirements:
* At least 2 years of experience leading an administration or credit control department.
* Proven team leadership skills.
Skills needed:
* Excellent communication skills
* Problem-solving ability
* Confidence and resilience
* Results-driven with strong planning and organizational skills
* Leadership qualities
What’s in it for you?
Flexible Working
We support flexible working arrangements to suit your needs, whether you're starting your career, balancing personal commitments, or nearing retirement. Discuss your preferences with us during the application process.
Our colleagues enjoy various benefits, including discounts, insurance, health services, savings schemes, and more. For detailed benefits, please refer to the original description.
Additional information about community involvement, diversity & inclusion, learning & development, and company values is available in the full description.
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